How to log in
EMPLOYEE PORTAL · WE HAUL. YOU CALL.
A quick walkthrough of creating a login, signing in, and resetting your password.
#1Create your crew login (first time only)
On the Employee Login page, tap the Create login tab at the top.
- Enter your full name, phone, email, and a password (at least 6 characters).
- Tap Create my crew login.
- We send a confirmation email — open it and click the link to confirm your address.
#2Confirm your email
Check your inbox (and spam folder) for a message from Waste Runners. Tap the confirm your email link in that message.
Your email must be confirmed before you can sign in.
#3Wait for owner approval
Every new crew account is sent to an owner for approval. You'll see a "Portal access pending" message until activated.
Once approved, the time clock unlocks and you can clock in from anywhere.
#4Sign in to clock in
On the Employee Login page, stay on the Sign in tab and enter your email + password.
- Tap the eye icon on the password field to see what you typed.
- Tap Sign in to clock in — you'll land straight on the time clock.
#5Forgot your password? Reset it
On the sign-in tab, tap Forgot password?.
- Enter the email or phone number on your account.
- We email a 6-digit verification code (and a reset link) to the email on file.
- On the reset page, enter your email + the 6-digit code, then choose a new password.
- Or just tap the link in the email — it signs you straight into the reset page.
Phone lookups work when your number is on file; the code always goes to the account email.
Quick checklist
- Create login → confirm email → wait for approval → sign in → clock in.
- Use the eye icon to reveal your password while typing.
- Forgot it? Use email or phone to get a 6-digit reset code.
