How to log in

EMPLOYEE PORTAL · WE HAUL. YOU CALL.

A quick walkthrough of creating a login, signing in, and resetting your password.

  1. #1Create your crew login (first time only)

    On the Employee Login page, tap the Create login tab at the top.

    • Enter your full name, phone, email, and a password (at least 6 characters).
    • Tap Create my crew login.
    • We send a confirmation email — open it and click the link to confirm your address.
  2. #2Confirm your email

    Check your inbox (and spam folder) for a message from Waste Runners. Tap the confirm your email link in that message.

    Your email must be confirmed before you can sign in.

  3. #3Wait for owner approval

    Every new crew account is sent to an owner for approval. You'll see a "Portal access pending" message until activated.

    Once approved, the time clock unlocks and you can clock in from anywhere.

  4. #4Sign in to clock in

    On the Employee Login page, stay on the Sign in tab and enter your email + password.

    • Tap the eye icon on the password field to see what you typed.
    • Tap Sign in to clock in — you'll land straight on the time clock.
  5. #5Forgot your password? Reset it

    On the sign-in tab, tap Forgot password?.

    • Enter the email or phone number on your account.
    • We email a 6-digit verification code (and a reset link) to the email on file.
    • On the reset page, enter your email + the 6-digit code, then choose a new password.
    • Or just tap the link in the email — it signs you straight into the reset page.

    Phone lookups work when your number is on file; the code always goes to the account email.

Quick checklist

  • Create login → confirm email → wait for approval → sign in → clock in.
  • Use the eye icon to reveal your password while typing.
  • Forgot it? Use email or phone to get a 6-digit reset code.